The Chairman and Managing Director of Qatar Postal Services Company, Faleh Mohamed al-Nuaimi, has said that the National Day embodies the highest meanings of interdependence, unity and brotherhood on a land that embraces all those residing on it, adding that it is a source from which we draw the values of patriotism, sacrifice, attachment to homeland and working for its elevation.
In a statement to Qatar News Agency (QNA), al-Nuaimi said that the most prominent lessons highlighted on the National Day are strengthening loyalty to the homeland and rallying the people around the wise leadership, which puts the interests of the people and their well-being at the top of priorities.
He said that the values of loyalty, interdependence, unity and pride in the national identity of Qatar have been entrenched in the hearts of its people, adding that this connection was clearly evident during the current coronavirus (Covid-19) crisis, as all state institutions co-operated together for the sake of everyone’s well-being.
Regarding the efforts made by Qatar Post in this regard, al-Nuaimi referred to the steps that have been taken since the beginning of the outbreak to meet the needs of customers at a time when postal services have been disrupted in various countries of the world, pointing out that Qatar Post succeeded in ensuring that its business is running and its services are provided for the public safety.
He added that they provided international shipping services through the Connected service.
They also delivered residence permits, passports, driver’s licences, daily needs from shopping centres and letters and documents issued by e-government services to all their customers.
He also highlighted the home delivery services of medicine, which contributed to reducing congestion in hospitals and health centres and spared patients the trouble of going and collecting them.
On the most prominent achievements made by the company this year and in light of its plans from the Second National Development Strategy 2018-2022, al-Nuaimi said that Qatar Post made many accomplishments, the most important was obtaining international accreditation certificates ISO9001: 2015, the ISO14001: 2015 environmental management system, and the OHSAS 18001 occupational health and safety management system, in addition to an information security management system ISO27001: 2013.
Qatar Post also won many awards, including the Best Postal Services Company award in sustainable development and environmental conservation at the Parcel+Post Expo 2019, the Green Corporate award at Qatar Sustainability Awards 2020, as well as the International Standard Certificate (S42) and OSCAR certification-Universal Postal Union (UPU).
In this context, al-Nuaimi said that in order to develop the company’s business system, they took a number of steps, including the development of e-commerce services, especially the Connected service, the launch of the new version of the Turkish market website and the increase in the offered products.
They also finished developing a network of branches, which covered all parts of the country, in addition to developing a new technological interface to facilitate online shopping.
In view of these achievements, al-Nuaimi pointed to the connection between the achievements and the principles of the Second National Development Strategy (2018-2022), especially with regard to developing the performance of institutions and diversifying their functions to achieve the goals of Qatar National Vision 2030 and improving the level of e-government services.
This was done by working with government agencies as the official delivery arm of government services to enable citizens and residents to access e-government services at any time and from anywhere.
With regard to what Qatar and the whole world faced with the coronavirus pandemic, and the most prominent efforts made to confront it within the framework of the country’s strategy to contain it, al-Nuaimi said that since the beginning of the pandemic, the company has been able to keep up with this emergency and carry out its duty towards the Qatari community with the logistical and technical capabilities that it developed over the years.
It was able to harness its capabilities to serve vital sectors in the country, which can be seen in a number of examples, including launching medicine delivery services with Hamad Medical Corp and the Primary Health Care Corp in an effort to combat the spread of coronavirus, and making more than 1mn deliveries during the current crisis.
Furthermore, the company launched medical reports delivery services, home care supplies for the elderly and medical food to clinical patients, in addition to increasing the operational capabilities of delivery cars, drivers and technological devices to meet the increasing demand for providing delivery services in response to efforts to combat the outbreak of the virus.
In the same context, al-Nuaimi referred to the statistics indicating that postal services, e-commerce and delivery witnessed a record increase during the pandemic, stressing that available digital channels were greatly utilised.
He added that they are going to play their role in protecting society, and at the same time, they face challenges with innovative ideas and an enlightened progressive vision that pushes them to continue supporting development efforts in the country by fulfilling their duty towards their customers, members of community and the country in a way that contributes to achieving Qatar National Vision 2030.
Al-Nuaimi congratulated His Highness the Amir Sheikh Tamim bin Hamad al-Thani and the people of Qatar on the occasion of the National Day.